Employee Assistance Program

Mediation

Safety and Health

Injury Management

Workers' Compensation

Question 1.

Who pays the relief employee when an injured employee is on a rehabilitation program?

Answer

A relief employee will be required when the injured employee is:

The Department of Education and Training pays the relief employee's wages, if the employee that they are working with or replacing has an accepted workers' compensation claim. The HRMIS codes to use are: 1471 - teaching staff and 1472 - non-teaching staff.

The Workers' Compensation Officer for your district must be contacted to seek approval to employ a relief person. A vocational rehabilitation provider may give approval for relief time where one is appointed. Back to top

Question 2.

Who is responsible for the cost of recommended equipment?

Answer

Workers' compensation: Equipment required as a result of the employee's work-related injuries will be purchased by the RiskCover (subject to approval).

Non workers' compensation: The employee's school is responsible for the purchase of recommended equipment. If the school has insufficient funds, the Principal may apply for funding to the Manager of Facilities and Services ('Provision of Equipment to employees with a disability/medical condition') Back to top

Question 3.

Does the equipment purchased for me belong to me?

Answer

The equipment remains the property of the purchaser in all instances. Equipment purchased by Facilities and Services and Employee Support Bureau may remain with the injured employee for the duration of his or her employment with the Department. The relevant Injury Management Consultant must be contacted to make arrangements for the return of equipment if the injured employee resigns, retires or settles a workers' compensation claim. Back to top

Question 4.

What is 'early intervention'?

Answer

Early intervention describes the range of services provided to employees in the early stages of their recovery. The term is also used to describe services provided to employees who have lodged a claim for workers' compensation prior to liability for their claim being determined. One such service is vocational rehabilitation. Back to top

Question 5.

What is the difference between a Department of Education and Training injury management consultant and a rehabilitation consultant who works for a vocational rehabilitation provider?

Answer

Injury Management Consultants that work in the Department of Education and Training's Employee Support Bureau provide a broad range of services including a consultancy service to managers.

A Rehabilitation Consultant that works for a vocational rehabilitation provider is an external contractor to the Department. Employees may be referred to a vocational rehabilitation provider when assessed as requiring intensive assistance to return to work. Back to top

Question 6.

What should I do if I am not happy with the rehabilitation program or the services provided by the rehabilitation consultant?

Answer

The employee is advised to speak with his or her rehabilitation consultant (from the vocational rehabilitation provider) to discuss his or her concerns. If the employee feels that the issues have not been resolved then he or she should speak with the manager of the vocational rehabilitation provider to try and resolve the matter. The relevant officer from the Employee Support Bureau must be contacted if the matter has not been resolved following discussions with the rehabilitation consultant and his or her manager. Back to top

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